Returns & Exchanges
At Syna Store, we want you to be completely satisfied with your fashion purchase. If you are not happy with your order, we offer a 30-day window for returns and exchanges on all items in their original, unworn condition with tags attached.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Place the items in their original packaging, ensuring all tags are intact, and include the provided packing slip inside the box.
Ship the Items
Affix the prepaid shipping label to your package and drop it off at any authorized carrier location or schedule a pickup.
Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund or ship your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing